United Process Versapro Podręcznik Użytkownika Pobierz pdf (Strona 43)

Important Product Information 43

GFK-1671P

Open Issues and Problems

Installation/Licensing Issues:

ID Description

CR72511

Convert File system from FAT to NTFS and defrag of disk remove VersaPro license.

Details:

1. Install and License VersaPro

2. Open Control Prompt

3. Type at the Prompt convert c: /fs:ntfs

4. In response to the prompt “Do you want to convert at start up?” type y for “yes.”

5. Restart your PC.

6. Observe conversion during OS Loader7. Log on and run VersaPro and message indicates

that VersaPro needs to be licensed.

This is also occurs after defrag of the disk.

Resolution: You should not change the file format or defrag the disk where VersaPro is

installed. If this is needed, VersaPro will need to be re-licensed on the affected PC by

selecting the Register Now item in the VersaPro program group.

CR73074

Settings.reg error on VersaPro 2.x install after manually deleting files.

Details:

Steps to reproduce:

1. Install VersaPro 1.0.

2. Manually delete the files from “\Program Files\Common Files\GE

Intelligent Platforms

\PLCServer” and the files from “\Program Files\GE Intelligent Platforms\VersaPro”

3. Install VersaPro 2.0x from the CD

4. Upon Installation the following error was received: “Cannot import settings.reg: Error

opening the file. There may be a disk or a file system error.

5. After dismissing this error, install continues but it also appears that the license tag on the

subsequent dialog is missing.

Resolution: You should not delete files in order to perform an uninstall of VersaPro. In order

to correct the problem after deleting the files and receiving this error, you should re-install

VersaPro and it will install correctly.

CR73105

VersaPro 1.0 uninstall issue.

Details:

1. Clean machine

2. Install VersaPro 1.0 Service Pack 2(build 1031) and register the software

3. Uninstall VersaPro 1.0.

4. Click “Yes to all” when prompted to delete files

5. Install VersaPro 1.1_Nano Micro Edition

6. On reboot, you will get a Windows error message: “At least one system or driver failed

during system start up” However this doesn’t affect the functionality of VersaPro 1.1_Nano

Micro.

Note: Event viewer indicates that system start drivers failed to load Network XX. However

this doesn’t affect the functionality of VersaPro 1.1_Nano Micro (Build 1150)

Resolution: To avoid this problem, choose No to All when uninstalling VersaPro 1.0 or 1.1x.

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United Process Versapro Podręcznik Użytkownika Strona 43

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