
18 Important Product Information
GFK-1671P
3. Click on the I/O Config tab and check whether the Rack and Slot entries for all the Segments match their actual
location of the modules in the Rack.
Resolution: If the Rack and Slot entries do not match, delete and reconfigure the modules. The Rack and Slot entries will
now match their actual location of the modules in the Rack.
4. Configuring communication timeouts for use with EZ program store device.
Two timeouts parameters must be configured when the EZ program store device is used. One associated with the hardware
port and another global timeout. Both must be configured to the maximum value 63,000 and the global parameter must be
set before the port.
Select tools in the drop down menu and select Communication Setup. Select the global parameters tab then click the edit
button and set the connect and request timeouts to 63000. Next, select the ports tab and choose the port you are using from
the list and push the edit button. The edit port dialog box appears, click the Advanced button and configure the connect
and request timeouts to 63000.
5. Store process aborts when reference addresses exceeds limits
While storing to PLC, if the reference addresses configured for variables exceeds the limits, then the store process get
aborted before the actual transfer of data to PLC begins. Though, the error dialog says that store is not completed, the Store
process has not actually started.
6. Mfc42.dll error comes up while launching VersaPro
Resolution: If you get this error while opening VersaPro then performing following steps will resolve the problem.
· Un-install VersaPro from control panel.
· Delete VersaPro keys out of Registry.
Run regedit... then delete
HKEY_CURRENT_USER > Software > GE
Intelligent Platforms > VersaPro -AND-
HKEY_LOCAL_MACHINE > Software > GE
Intelligent Platforms > VersaPro
· Install VersaPro
7. VERSAPRO on Windows 2000 Professional - Gets error message not licensed – When logged in as non-
Administrator
Resolution: If you get this error while opening VersaPro when logged in as non-administrator then performing following
steps will resolve the problem.
· Right click the C:\WINNT folder, go to "Property", then the "Security" tab
· Give the "Users" and "System" Account Full access, then make certain that the C:\WinNT\Versapro.exe has the same
security permissions.
· Now, log in as a Non-administrator and you should now be able to run VersaPro.
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