United Process Versapro Podręcznik Użytkownika Pobierz pdf (Strona 14)

14 Important Product Information

GFK-1671P

Installation Issues

· After installing VersaPro 2.0x and then subsequently installing VersaPro 1.0x or 1.1x, you may receive the

following error during the installation process:

In addition, you may not be able to connect to PLCs after the installation completes and the following error message may

appear.

Resolution: A VersaPro 2.0x user wishing to install VersaPro 1.0x or VersaPro 1.1x can avoid this problem by following

these steps:

a. Uninstall VersaPro 2.0x: In the Windows Start menu, select Programs®GE

Software®VersaPro®Uninstall.

You can also open the Control Panel’s Add/Remove Programs, then select VersaPro for removal. (Uninstalling

VersaPro 2.0x by letting the VersaPro 1.1x installer perform the uninstall should be avoided.)

b. After the uninstall, shut down and restart the computer.

c. After the computer has started up, delete the “\Program Files\Common Files\

GE Automation\PLCServer”

directory on the hard drive that contains the computers operating system. If you don’t delete this directory and instead

choose to delete all the files in the directory, you should make sure that the “Show All Files” option is selected under

Folder options in Windows explorer. This is to ensure that all files including hidden files are deleted from the

directory.

d. Delete the following files from the directory \Windows (Win95/98) , \WinNT (NT4.0 Win2000):

ccu_enu.dll egdservice.exe

gefccl32.dll gefccu32.exe

gefegd32.dll gefhct32.dll

gefsnp32.dll gefsrx32.dll

geftcp32.dll hctpxyif.dll

hdrvsnp.exe hdrvtcp.dll

a. Install VersaPro 1.0x/1.1x

· During the installation process, you may be asked to re-boot the PC. In some instances you may receive the following

messages on the Windows NT 4.0 operating system: “Your hard drive may be corrupt. Autochk is running. Skipping

Autochk may make the volume unmountable.” Autochk will complete, NT comes up as expected, VersaPro operates

normally and there are no errors on subsequent re-boots.

Resolution: The problem is caused by starting the re-boot process before a Crypkey service completes and this makes the

system believe there was a problem on the previous shutdown. This causes no problems for the system and VersaPro

installs correctly.

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United Process Versapro Podręcznik Użytkownika Strona 14